Due to a number of new client wins, we are expanding our PM team to manage key client accounts, ranging from enterprise site builds to monthly retainers. You will be joining a diverse global team to deliver solutions for one of the world’s premier digital commerce platforms. 

As a Project Manager, you’ll: 

• Develop project delivery plans for technical web builds and effectively communicate project expectations to team members and clients.
• Plan accounts including setting goals and objectives, defining roles, and producing schedules and timelines for tasks. 
• Manage the entire project lifecycle and provide seamless communication between clients and internal teams such as development, design, QA, and digital marketing. 
• Onboard new clients and arrange kick-off meetings.
• Create briefs for developers and testers for functions and requirements. 
• Advise clients on content, design, digital marketing, and identifying ways to increase accounts. 
• Test new sites and advise on improvements.

We are interested in hearing from you if you have:

• Experience working in an agency environment with a focus on web development. Practical experience with Magento is highly desirable. 
• Experience working with Agile methodologies.
• A good grasp of UX/UI and SEO and how these affect the customer journey.
• Exceptional client management skills.
• The desire to personally develop and always be seeking innovative ways of working.

Other important skills:

• Great communication skills are essential to succeeding in a remote work environment. You must be able to show us how you successfully collaborate across different time zones with internal and external stakeholders.
• This is a client-facing role so you must be comfortable managing expectations and handling yourself in challenging situations. 
• We value innovation and curiosity and a strong desire to always be learning.
• A positive attitude, enthusiasm, and teamwork are non-negotiable.  

We are dedicated to giving everyone at Best Response Media a great employee experience where everyone is valued and given equal opportunities. 

What we can offer you:

• Generous holiday allowance
• One additional day holiday for every year in service, up to an additional 5 days
• Birthday off
• Remote/hybrid working 
• Flexible working
• Career growth opportunities 
• Training and learning opportunities
• Quarterly company events
• Yearly global gathering. Past destinations include Greece and Morocco.